Safety Information
Your safety is our top priority. Please read this information carefully before your visit.
Weight Limit
15 - 120 kg
For zipline activities
Minimum Age
4 Years
With adult supervision
Arrive Early
30 Minutes
Before scheduled time
Health Requirements
You CAN Participate If:
- ✓You are in good general health
- ✓You weigh between 15kg and 120kg
- ✓You are at least 4 years old (with guardian)
- ✓You can follow safety instructions
- ✓You have no recent injuries affecting mobility
You CANNOT Participate If:
- ✗You are pregnant
- ✗You have heart conditions or cardiovascular problems
- ✗You have had recent surgery (within 6 months)
- ✗You are under the influence of alcohol or drugs
- ✗You have severe fear of heights
- ✗You have back, neck, or spinal injuries
- ✗You have epilepsy or seizure disorders
Medical Conditions - Please Inform Us
If you have any of the following conditions, please inform our staff before the activity:
- • Asthma or breathing difficulties
- • Diabetes
- • High blood pressure
- • Joint problems or arthritis
- • Claustrophobia
- • Vertigo or balance issues
Final determination of fitness to participate is at the discretion of our safety staff.
What to Wear
Recommended
- Closed-toe shoes (sneakers, hiking shoes, sports shoes)
- Comfortable, lightweight clothing
- Long pants or shorts (above knee is fine)
- T-shirt or athletic wear
- Hair tied back (if long)
Not Allowed
- Sandals, flip-flops, or open-toe shoes
- High heels or platform shoes
- Loose jewelry (necklaces, dangling earrings)
- Dresses or skirts
- Loose scarves or accessories
Weather Conditions
Light Rain
Activities continue normally. Raincoats provided.
Heavy Rain/Wind
May pause temporarily. Wait in covered areas.
Lightning/Storms
Activities suspended. Full refund or reschedule.
We operate rain or shine! Light rain actually makes the experience more exciting. However, for your safety, activities will be suspended during lightning storms or severe weather conditions.
Personal Belongings
- Secure Storage: Free lockers are available for your belongings
- Cameras/Phones: Must be secured with a strap or kept in lockers during activities
- Glasses: Sports straps recommended for eyeglasses
- Valuables: We recommend leaving valuables in your hotel safe
Note: Hanuman World is not responsible for lost, damaged, or stolen personal items. Please use the provided lockers.
Tips for a Great Experience
Before You Arrive
- • Get a good night's sleep
- • Eat a light meal (not too heavy)
- • Stay hydrated
- • Apply sunscreen and insect repellent
- • Bring a change of clothes (optional)
During the Activity
- • Listen carefully to safety briefings
- • Follow all guide instructions
- • Stay hydrated (water stations available)
- • Take breaks if needed
- • Enjoy the experience!
Our Safety Standards
At Hanuman World, safety is our top priority. Our commitment includes:
- Certified Equipment: All equipment meets international safety standards and is inspected daily
- Trained Staff: All guides are certified and undergo regular safety training
- Regular Inspections: Equipment and courses are inspected by independent safety auditors
- Insurance: Comprehensive insurance coverage for all participants
- Emergency Procedures: Trained first-aid staff and emergency protocols in place
Questions?
If you have any questions about safety requirements or whether you can participate, please contact us before booking:
- Email: safety@hanumanworldphuket.com
- Phone: +66 62 979 5533
- WhatsApp: +66 62 979 5533