1. Cancellation will be accepted when it is initiated at least 48 hours before playtime.
  2. In case of unintentional cancellation such as an accident or sick, a medical certificate is required to get a refund (if under 48 hours)
  3. No show on the pick-up time and no notification in advance will be resulting no refund can be given in any case.
  4. Changing the Play Date or Play Time will be charged 300 baht/person
  5. If you purchase the ticket not from our website the cancellation policy may be different as it will be depending on the distributor/agent itself.